{"id":32259,"date":"2016-05-26T00:00:00","date_gmt":"2016-05-26T07:00:00","guid":{"rendered":"http:\/\/activ8.heteml.net\/job\/bilingualmandarin-english-it-support-desk\/"},"modified":"2016-05-26T00:00:00","modified_gmt":"2016-05-26T07:00:00","slug":"bilingualmandarin-english-it-support-desk","status":"publish","type":"job","link":"https:\/\/activ8.ckmsol.com\/?job=bilingualmandarin-english-it-support-desk","title":{"rendered":"Bilingual(Mandarin\/English) IT Support Desk"},"content":{"rendered":"<p>Our Vancouver office works with many global companies in Canada. A global IT Company located in Vancouver and Victoria BC is searching for Help Desk Personnel.<\/p>\n<p>This position will not support visa sponsorships<br \/>\nThis position will not support relocation cos.<\/p>\n<p>REQUIREMENT<br \/>\nStrong English and Mandarin written and verbal skills. The job will start out 99-100% English, with a possible small need for Mandarin work, which may grow.<br \/>\nMinimum 2-year availability please.<br \/>\nGood benefits. <\/p>\n<p>ROLE AND RESPONSIBILITIES:<br \/>\n&#8211; To provide exceptional customer service and technical support to clients for both software and hardware in multiple client environments<br \/>\n&#8211; Front line end-user support, answering calls, emails and automated tickets<br \/>\n&#8211; Provide friendly and professional onsite support<br \/>\n&#8211; Maintaining accurate and detailed documentation<\/p>\n<p>PRIMARY QUALIFICATIONS:<br \/>\n\u2022\tExcellent customer service and inter-personal skills and experience<br \/>\n\u2022\tExperience working in hospitality is an asset<br \/>\n\u2022\tExperience with IT projects, specifically for small businesses<br \/>\n\u2022\tActive Directory knowledge\/experience applicable to small business networks<br \/>\n\u2022\tStrong hardware knowledge and experience in building, imaging and troubleshooting Windows and backing up\/restoring user profiles, data and applications.<br \/>\n\u2022\tStrong foundation with hardware, software and networking\/connectivity<br \/>\n\u2022\tPassion for technology and continuing education<br \/>\n\u2022\tExcellent oral and written communication skills<br \/>\n\u2022\tProfessional presentation<br \/>\n\u2022\tExcellent interpersonal skills\/ relationship building skills<br \/>\n\u2022\tAbility to learn and improve and solve problems<\/p>\n","protected":false},"featured_media":0,"template":"","area":[96],"job_type":[36],"job_cat":[52,80],"class_list":["post-32259","job","type-job","status-publish","hentry","area-western-canada","job_type-full-time","job_cat-bilingual","job_cat-it-computer-telecom"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/activ8.ckmsol.com\/index.php?rest_route=\/wp\/v2\/job\/32259"}],"collection":[{"href":"https:\/\/activ8.ckmsol.com\/index.php?rest_route=\/wp\/v2\/job"}],"about":[{"href":"https:\/\/activ8.ckmsol.com\/index.php?rest_route=\/wp\/v2\/types\/job"}],"wp:attachment":[{"href":"https:\/\/activ8.ckmsol.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=32259"}],"wp:term":[{"taxonomy":"area","embeddable":true,"href":"https:\/\/activ8.ckmsol.com\/index.php?rest_route=%2Fwp%2Fv2%2Farea&post=32259"},{"taxonomy":"job_type","embeddable":true,"href":"https:\/\/activ8.ckmsol.com\/index.php?rest_route=%2Fwp%2Fv2%2Fjob_type&post=32259"},{"taxonomy":"job_cat","embeddable":true,"href":"https:\/\/activ8.ckmsol.com\/index.php?rest_route=%2Fwp%2Fv2%2Fjob_cat&post=32259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}